Welcome to Churton Park Medical Care

We are open Monday to Friday, 8.30am-5pm for GP consultations by appointment. Our standard consultation time is up to 15 minutes, to cover 1-2 issues. If you have more things to discuss, please ask our receptionist about a double appointment slot (please be aware that there will be an additional cost for a double appointment).

Outside of these hours, urgent care treatment is available in person at WELLINGTON AFTER HOURS Medical Centre from 8am - 9pm daily or virtually at PRACTICE PLUS weekdays 9am-10pm, weekends 8am-8pm.

We offer in person or telephone consultations. If you book to see a doctor in person, please arrive at your appointment time and limit the number of people you bring with you. If you have any flu/cold like symptoms, then please wait in your car and call reception on 04-4770014, so we can decide how we can treat you safely.

If you must cancel your appointment, we respectfully request a minimum of 1 hour notice. Missed appointments, or appointments cancelled without 1 hours notice, will incur a fee.

Masks are still encouraged at CPMC

All people presenting with respiratory symptoms should wear a mask when entering the medical centre. Please note: We are not able to offer you any rat tests outside of your consultation. Should you require a RAT test please go to your local pharmacy.

Healthline

Healthline is a free 24/7 telephone service for anyone to use if you need help with you or your whānau's health.

You can call Healthline on 0800 611 116, anytime of the day or night.

• to get the treatment you need

• if you can’t access a GP or you don’t have one

• if you’re concerned or not sure about something

• for advice about what’s happening for you and next steps

• we can connect you with a doctor if that’s needed

Healthline is staffed by an experienced team.

You can choose to speak with a Māori clinician if you’re calling between 8am - 8pm.

Interpreters are also available - when your call is answered, say you'd like an interpreter and the language you’d like to speak in.

They can also engage with the NZ Relay Services and support you if you are Deaf, hearing impaired, Deafblind or speech impaired.

But remember, in an Emergency, always call 111.

Practice Plus

Practice Plus provides Virtual Clinician appointments available weekdays 9am-10pm, weekends and public holidays 8am-8pm. Payments is required for this service. www.practiceplus.nz

General Advice

Stay at home if you are feeling unwell - if you, or someone in your household develops one or more of the following symptoms for COVID-19: a runny nose, sore throat, cough, fever, vomiting, diarrhoea, headache, loss of smell or taste, shortness of breath, you should take a Rapid Antigen Test (RAT) which are available at your local pharmacy.

Isolation

if you have Covid-19 it is recommended that people isolate for 5 days and remain home until they have recovered. If you are concerned about your symptoms or remain unwell then please call the medical centre so advice and assessment can be arranged.

If your COVID-19 symptoms get worse, or you are concerned about someone you care for, you can call Healthline on 0800 611 116 anytime for free health advice and information. If it’s an emergency, call 111. For further advice please visit the COVID-19 Health Hub (https://covid19.health.nz/advice/)

If you need communication assistance, you can access using the NZ Relay Service www.nzrelay.co.nz.  A person with experience or knowledge of disability will answer your call from 8am – 8pm. After 8pm, calls are answered by a trained member of the Healthline team.  

Support Services • If you need help with urgent costs, or have to take unpaid leave, you may be eligible for support from Work and Income. Check workandincome.govt.nz or call 0800 559 009.

if you need to see a doctor and you FEEL UNWELL in ANY way or have ANY SYMPTOMS then DO NOT COME TO THE MEDICAL CENTRE. Please call 04-4770014 for advice and/or to arrange for you to be seen safely.

The Covid-19 virus is spread by droplets, these are easily passed from person to person by coughing, sneezing and sharing cups and close contact, especially to vulnerable people who may be at Churton Park Medical Care. As with all cold's and flu, the best thing you can do to recover is rest and treat the symptoms, by staying home from work, school and other people who are unwell.

Hand-washing is your first-line of protection, cover your cough (cough and sneeze into a tissue or your elbow) and keep your hands away from your face. These proven methods do more than anything to keep you safe. Please click on the link below.

Safe Hand-Washing

04032020075258.pdf

Ways to care for yourself at home are:

Rest, allow your body time to get better, this can take 1-3 weeks
Keep hydrated, replace fluids you lose because of fever and sweating (drink mainly water and avoid tea, coffee and alcohol)
Gargle salt water to sooth a sore throat or make a honey and lemon drink
Eat light foods when you are hungry
Use a damp cloth to cool your forehead and limbs
Shower or bathe regularly and keep bedding clean and dry
use paper tissues for runny noses, dispose the tissue in a rubbish bin and wash hands immediately afterwards
Open windows and keep the room well ventilated
Wipe down surfaces daily with hot soapy water
Do not share cups or eating utensils
keep at least 1 metre away from others and avoid enclosed spaces such as cars
If possible, use a separate bathroom from others in the house. (if sharing a toilet with other members, clean well with disposable cloth and cleaning agent after use).

Funded Meningococcal vaccinations

The meningococcal vaccines are free for young people aged 13-25 years (inclusive) who are entering into, or in their first year of residing in certain close-living situations, specifically; boarding school hostels, tertiary education halls of residence, military barracks, prison, or youth justice facilities. There is also a free ‘catch up’ programme (for MenB only) available for the same eligible age group who are in any year of the above close-living situations. The catchup period runs until 28 February 2024. After this, only those entering into, or in their first year living in these facilities will be eligible to receive the vaccine for free.

Please contact one of our nurses by phone 04 477-0014 if you have any questions or would like to book an appointment to receive a vaccine.

Immunisations

The new NZ immunisation website has consumer friendly information on the national immunisation schedule, how to book immunisations , catch up immunisations and the ability to generate a personalised schedule for a child based on their date of brith and the immunisation schedule. This can help parents be aware of what is contained in the immunisation schedule and when to expect these to occur for their tamariki.

NZ immunisations | Te Whatu Ora – Health NZ (immunise.health.nz)

Covid Vaccinations

We are offering Covid vaccinations for our registered patients. Please call reception to book an appointment. 04-4770014. Criteria is:

Everyone 30 years of age and older is eligible for the updated COVID-19 vaccine as well as younger people with certain risk factors. It’s recommended to wait until at least 6 months have passed since the last COVID-19 vaccine or infection.

if you are unsure if you are eligible please call us and ask to speak to a nurse.

Churton Park Medical Care

Churton Park Medical Care was opened in 2013 by the four founding Partners - Drs Tim Ngan Kee, Cynthia Ngan Kee, Rebecca Randerson and Rachael Waters. We are established General Practitioners and have been practicing in the area for the past 25 years. We are pleased to be joined by our Associates - Drs May Tun, Hernando Sandoval, Prasanna Govindaraj and Nikhil Sarma.

We are happy to be part of the community and to provide quality medical care to patients in the surrounding area and greater northern suburbs.

We are located in the heart of Churton Park in the Churton Park Village shopping complex. There is a pharmacy located below the medical centre with lift access for those patients who are unable to navigate the stairs.

NEW PATIENTS WELCOME (Churton Park and Northern Suburbs Only)

This may change from time to time, please call ahead first.

If you live in Churton Park and the surrounding northern suburbs, we offer GP and nurse appointments and are accepting new enrolments. You can download an enrolment form from this website (found in services) and post it to us. Alternatively, you can telephone or come in, and our receptionist will assist you. You will need to provide photo identification (drivers licence, passport etc) when enrolling.

Manage My Health

You can register for Manage My Health by downloading the forms found in "services", complete and sign, then return to reception and an activation code will be emailed to you. Once activated you will be able to click on the link below to access repeat prescriptions, appointments and test results. Please contact reception to book an appointment 04 4770014

Hours

PLEASE NOTE OUR OPENING HOURS ARE 8.30AM TO 5PM MONDAY TO FRIDAY

· Mondays to Thursdays : 8.30AM - 5PM
· Fridays : 8.30AM - 5PM
· Weekends and Public Holidays : Closed.

In person After Hours services are provided at Wellington Accident and Urgent Medical Centre, Adelaide Road. 04 3844944 Hrs 8am - 9pm or the Emergency Department for emergency care.

Link to current Hours and Fees www.wamc.co.nz

Virtual After Hours services are available through Practice Plus at Practiceplus.nz

Our phones divert to a recorded message 15 minutes before closing each day.

We appreciate your patience.